Our Privacy Policy

iami software is committed to protecting the privacy of its customers and users of this website. In the course of collecting personal or confidential information as part of providing services to our customers, we endeavour to comply with the National Privacy Principles of Australia and other relevant privacy laws.

Collection of Personal Information

We use personal information to improve the level of service offered to our customers and other users of this website. Without this information, iami software would not be able to offer a truly effective level of customer service.

When we collect personal information we ensure that we do so lawfully and in a fair manner. We only collect information that is necessary for conducting our activities, and we advise all individuals of the purposes for which their personal information is collected. We do not intentionally disclose personal information to any third parties except with the prior consent of the individual concerned.

Any personal information that we obtain about an organisation or its members in the course of providing technical support to that organisation is treated as confidential business information. This information is only retained and used by us insofar as it is necessary to resolve specific technical support issues, and it is destroyed immediately after the issue has been resolved.

Use of Personal Information

We take all reasonable steps to protect your personal details from misuse, unauthorised access or disclosure. Your personal information will only be used:

for the purpose it was collected and for related purposes that it could be reasonably expected to be used; or
where consent is provided for the particular use; or
if we are required by law to disclose it.

Personal information relating to financial transactions, such as credit card details and other payment information, is stored securely and destroyed upon completion of the transaction to which it relates.

If you provide us with an e-mail address, we may periodically send you information about product updates and other news regarding iami software. Your e-mail address will not be disclosed to any third parties, nor will it be used to send unsolicited e-mail that is not related to our services and products.

Online Privacy

When you browse this web site, our Internet Site Host makes a record of your visit and may log the following information for statistical purposes:

your server address
your top level domain name (for example .com, .gov, .au, .uk etc)
the date and time of your visit to the site
the pages you accessed and documents downloaded
the previous site that you visited and the Search Engine keyword used to find our site
the type of browser and operating system you are using
the amount of data in bytes that you download from our site

No attempt is made by iami software to identify users or their browsing activities, nor is this information made available to any third party. However, in the event of an investigation, a law-enforcement agency may need to inspect these activity logs.

Further Information

If you have any additional questions about our privacy policy, please contact us at privacy@iamisoftware.com.